bd experience cancun airport transportation
The only they cared for was tips and selling beers. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Trip cancellations must be made by 6 p.m. the day prior to a scheduled trip. As asked we were at the lobby at 10am. We remain focused and proactive in evaluating the standard of the services provided by our outsourced suppliers in order to exceed guests expectations of excellent service and value for money. The bathroom doors had holes and the kitchen was falling apart. When we walked further out we found their location. Airports Cancun Airport, Cancun Mexico Departure Time 11/27/2019 - 2/8/2022 Our airport pick-up went smoothly as did our initial meeting with the representative at the hotel. On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. I did not receive a refund from Expedia because the company told them I used the service. *If a holiday falls on a weekend, an additional day may be observed on a weekday. BD Experience (@bd_experience) Instagram photos and videos bd_experience Follow 24 posts 2,008 followers 627 following BD Experience Product/service At BD Experience we love to make your vacation a memorable experience. Taking safety measures. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. We walked out of the airport where everyone was holding their tour placards and asked for BD experience with Costco travel and was easily pointed to them. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. Thanks! After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Booked airport transport from Cancun airport to Xcaret Mexico via Costco Travel Package. On the way back, they sent us a private Suburban! more, Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn. Nader. Estimado pasajero, If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Oro Valley Dial-a-Ride passengers, please call (520) 229-4990. The provided exactly what they described! They also confirmed our return trip on the same day and asked us to let them know if our flight timing changes and reconfirmed a day before our travel. 15 tht of july , of course no reaction of this corrupt organisation ! I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. They're very helpful. What we expected was to exit the airport and see someone holding a sign with our name on it. Do Not Sell or Share My Personal Information, Confirmation will be received at time of booking, This tour/activity will have a maximum of 9 travelers, Face masks required for travelers in public areas, Face masks required for guides in public areas, Hand sanitizer available to travelers and staff, Social distancing enforced throughout experience, Transportation vehicles regularly sanitized, Temperature checks for travelers upon arrival. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lder en el mercado de tours y traslados, con ms de 35 aos de experiencia ofreciendo comodidad y seguridad para que sus, This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. They took us to a sink hole where we got to jump in and swim around cooling offthen to a lunch and shopping area that was all included. Very disappointed and terrible experience with this company. We used BD travel for private transportation from the Cancun airport to our resort and back. So, we came down at 3 AM. They are also very reliable and are well organized, picking you up on time and returning you to your hotel in a timely manner. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from HK$1,451.19 per group Reserve Shared roundtrip transfer-Airport-Hotel-Airport-Playa Mujeres 28 By BD Experience 30-60 minutes Dear guest, Although overall we had a very nice time at the Grand Palladium White Sand Resort & Spa our trip ended badly. They are good value for your money. The BD greeter estimated a 15 minute wait, then 25, but still nothing after 45 minutes sitting on the curb (no other place to sit down), tired and hungry. Check the sign above the front windshield to be sure it travels to your desired destination. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Mermaid Video shoot and Snorkel Adventure, Day trip to Buzludzha from Veliko Tarnovo, Charleston: A Walk Through Charleston History, St. Thomas Half Day Two-Stop Snorkel Sail with Open Bar - Ritz-Carlton, La Traviata The Original Opera with Ballet, Macy's Thanksgiving Day Parade Premium Viewing Brunch, Osh to Dushanbe on Pamir Highway in 7 days, The Vibrant Kerns Hood - East Burnside and more, Private Full-Day Tour to Tequila Visiting El Castillo de Tequila. Tulum is 2 hours away. Bonampak Sm 64 Mz 40 Lt 20. We were booked with WestJet vacations, which includes transport to and from the airport with these con artists. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. If you use this company, be careful of the agents. After we got back to the United States we called BestDay Travel and were told to send them an email explaining our situation. VisitOro Valley Dial-a-Ride Policiesfor additional details. Villa Isla Blanca Transportation, Chef and housekeeping included; Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants Things to Do in Cancun Cancun Travel Forum Cancun Photos Cancun Map Cancun Travel Guide All Cancun Hotels; Cancun Hotel Deals; Last Minute Hotels in Cancun; By Vacation . Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. Dear guest, Listing for: Ascent Aviation Services. Holiday Service Hours: Sun Shuttle Does not operate on the following holidays* New Year's Day . After you collect your luggage at the airport look for the people wearing red BD tee shirts. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. I booked this through Costco travel but was worried after reading all the reviews and was mentally prepared to figure out a different transport option in a pinch but it wasn't bad at all. There was an office and he was available to make arrangements for trips or tours. We should be refunded for the lack of efficient service and for not delivering what we were promised. Not sure? No smoking on board, including electronic cigarettes. Canceled bus after confirmation without rectification. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. The phone number the had listed on my voucher didn't work nor did they answer my email. BEWARE you have been warned. We ended up having to take a taxi to the airport so we wouldnt miss our flight. After sitting at the airport for over 2 hours, they told us they only had 2 seats available to Tulum and that they only had reservations for 2. Tripadvisor performs checks on reviews. Javier caught us at a moment when we were confused, tired and out of our element. We have the most horrible experience this morning with BD experience. Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details 551kishab 2 BD Travel Hilde Bec. They are the only transfer service I use in Mexico. Sun Shuttle Dial-a-Ride service in Oro Valley for ADA eligible passengers only, service is provided on the holidays listed above from 9a.m.-6p.m. From $41.50 USD. That was okay though, because it was the beginning of our vacation.The return trip to the airport, though, was brutal. - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. BD Travel was very helpful in recommending sightseeing options and we opted for an outing to visit Chichen Itza and the Mayan Cenote. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. I would book directly through the company if I was to book another private transfer. We had booked a private transfer through West Jet Vacations. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. . What time will pick up be. They had a "oh well, sorry" attitude and that was that. Will complain to Costco to never use them. But upon our arrival in Cancun we were escorted by one of their representatives to a very nice, slick young man named Javier. Transfers again had been paid through Costco. Disgusting. Full Time position. Then we took a jeep rental. The drivers both to and from the airport were very nice and friendly. Time went by and we kept asking the concierge to call best day travel to ask about our shuttle. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? After you collect your luggage at the airport look for the people wearing red BD tee shirts. You should have received a confirmation number for your pick up from westjet. Except for service animals, keep pets enclosed in small cages or cardboard boxes. Isla Mujeres to Cancun. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. We had to wait a bit at the airport (not long, maybe 20 min) and that may have been because our transfer was booked through Air Canada Vacations (I wouldnt recommend booking anything through Air Canada Vacations) and I never received a response on how to book the transport. On the way back to the airport we were told that they would be picking us up at 10:20am plus or minus 10 minutes so be at the lobby at 10am. Trip cancellations must be made by 4 p.m. the day before a scheduled trip. Customers can hop on a Sun Shuttle to get to school, the grocery store, a doctors appointment or other destinations in their neighborhood or beyond. To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays. Time to fill this bad boy with great products like gadgets, electronics, housewares, gifts and other great offerings from Groupon Goods. We had been sitting outside since 4:20!!! We had fruit and pastry for breakfast and drinks. Yes Best Day Tours was the same as BD. We booked the tour to Cozumel at the best day counter in our hotel. Thank you very much for contacting us. We had to wait 2 hours in the bus before it left the airport. They treat you like you are nobody. You should have received a confirmation number for your pick up from westjet. I tried chat but no one has responded since this morning. We were provided pictures of an almost new looking catamaran. TERRIBLE. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. I want to confirm a transfer booked through American Airlines. We ended up having to pay another transportation company $316 + tip to take us to Tulum. THE WORST. Shuttle Bus+Ferry from US $47; Cancun to Puerto Aventuras. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Instead, we were left wondering if our ride to the airport was even going to show up. Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. Of course, nothing was as he promised. By 10:55am they finally arrived with a large group from another hotel. You can cancel this booking up to 24 hours in advance for a full refund. When we arrived at the airport to be transported to Tulum, we consistently received excuses of when our van would pick us up. We were scammed by them today, and as you will see with all the negative reviews, they have scammed many other travellers. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. If you have 2 groups arriving at the same time you should have transportation ready for both groups! It was an insane scene. We offer to our valuable guests the best services to make their vacation an unforgettable experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Westjet had arranged the pick up time, and we thought 4 hours and 10 minutes would be ample for a 25 minute commute. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. They gave us directions to walk to where the shared vans were. Please do not use them, they will ruin your trip!! After about a 35 minute wait our transportation finally arrived. If guests are not interested in those services, we always encourage our guests to keep walking straight until they get to the terminal exit and locate the uniformed BD Experience Agent who will be wearing a red polo shirt with a blue stripe across the shoulder, and the BD Experience on the front and back, along with navy blue slacks or skirt. Review tags are currently only available for English language reviews. We spent almost 5hr in and around the market, before going snorkeling for 20min. The person was very attentive and helpful. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. THEY LEFT US STANDING THERE WITH NO EXPLANATION. We had to wait 2 hours in the bus before it left the airport. Giving us an email to confirm this change. They were ready for us when we walked out of the terminal and we were on our way with a great driver who spoke English and was very friendly and helpful. We were told that is was due to the rain. Worse company ever! A nightmare of a company. how to we confirm our pickup. I said know weve been waiting since 10:20 for our 10:30 pick up. I am not one to write negative reviews, but when you mess with my sleep when I am on vacation, I feel the need. Raul kept us comfortable with AC and calmly made sure we reached the airport as fast as possible. Our transfer voucher also had a 4:30 pickup.One van arrived ready to pick 6 of us up. I called them and was told we do not have any vehicles for late pick up???? Do not deserve even 1 star rating. Overall the process was smooth and no complaints. The whole trip was wonderful except for our airport transfer both ways! I don't see a way that can be done, can you please assist?? Was an all day event, 830am -6pm. Later it turned out not to be pertinent. Worst company to work with. Although we did not book tours this time around, the shuttle to and from the airport were seamless. Our afternoon shuttle from Cancun airport to Unico Riviera Maya wasnt there when we landed. Total scamArrived late at the Cancun Airport. Dollars a piece for round trip it was a great bargain. Flight changed to 6:50 on Thursday Jan 5. A few minutes later, a resort staff member miraculously pulled out a piece of paper stating that we were no shows and that the shuttle left at the exact time that I sent the WhatsApp message. All our drivers are bilingual, friendly and professional. 39. If you do plan to visit the above places we recommend taking the 2.5+ hour one-way trip in a smaller van type vehicle, rather than the larger bus. I booked the service through Expedia. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You should contact your travel agent for pickup time. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Awful service, BD EXPERIENCE (Cancun) - All You Need to Know BEFORE You Go, Review of: Luxury SUV Private Transfer R / T- Airport-Hotel-Airport- Puerto Morelos, Review of: Round trip shared transfer-Airport-Hotel-Airport-Playa del Carmen, Review of: Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels, Review of: Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours. Transportation service never arrived for both of my pickups. We called the company at 10:35 to see where the driver was. The perfect time to try to scam someone. Shame on you Bd, what a bad organisation !!!! Airport/Aircraft/Aviation. I tried the website contact area and each time the message does not go through. After about a 35 minute wait our transportation finally arrived. He said he would be there in 5 minutes. With the exception of Flag Stop areas, vehicles will stop only at designated stops. Amazing tours and fun adventures waiting for you. No eating on the transit vehicle. BD Experience: Rename to BadDay Experiences - con artists - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Gather personal belongings before you exit. Rename to BadDay Experiences - con artists. Shame on you BD travel experience for allowing this kind of scam. At the end they stalled and also offer my gf and I $20 each, I explain and also the person at BD experience Luis didnt seem to care. I WOULD NOT RECOMMEND THIS COMPANY. We confirmed the time with them several days before. They treat you like you are nobody. I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. We had no choice but to pay $1,350.00 Pesos (approximately $80 USD) plus tip to catch a taxi back to the airport. BD Experience: Transportation - See 8,828 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. The company accommodated and told us our new pick up time. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Transportation from Cancun to Playa del Carmen 18 Reviews. It will be our pleasure to serve you. And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? Had a meet person at each location, Awesome Job. Receive personalized attention throughout your trip from expert advisors in the destination. Vehicle batteries and gas containers are not allowed inside transit vehicles. Sightseeing Tours, Private Tours, Archaeology Tours, Archaeology Tours, Boat Tours, 4WD, ATV & Off-Road Tours, Sightseeing Tours, Fishing Charters & Tours, Private Tours, Scuba & Snorkeling, Cultural Tours, Historical & Heritage Tours. Flight changed to 6:50 on Thursday Jan 5. I booked the service through Expedia. Ive demanded a refund and they have yet to follow suit. About one block from your desired stop, pull the cord or press the bell tape next to the window. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. BD Experience: Easy Airport Transfer - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. They are clearly in collusion with resort staff and the taxi drivers. Revenue impacts the experiences featured on this page, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Thank you very much for contacting us. Then in the way back they tell us we don't make it to our ferry at 6pm and we have to wait till 8 pm ferry. So this is the 3rd time DB screwed us up. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. We were immediately helped. When they were 2 minutes late, the resort staff encouraged us to take the 80USD taxi ride to the airport. Our travel time experience was great! Everything went really smoothly, seamless transfer from Cancun International Airport to our hotel in the zona hotelera. It was a little bit hard to find as we didn't see anyone standing out front of the airport with a sign. Chichen Itza and shuttle survice to/from airport. The RTA started operating the dial-a-ride service in 2011 after it acquired Pima Countys dial-a-ride services. N. 55 de 1.246 restaurantes en Cancn. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? Yes, that was the excuse for not doing the job that it will take more time!!! 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The only they cared for was tips and selling beers. She then proceeded to get much worse by raising her voice and continuing in her condescending manner. Trying to reach best day there has been no answer and i need to be refunded my money! The shared vans were recommending sightseeing options and we kept asking the concierge call. Airport with these con artists time with them several days before and each the. Where the shared vans were transfer booked through American Airlines we walked further out we found their location going. Pets enclosed in small cages or cardboard boxes for was tips and information! Sign above the front windshield to be refunded for the lack of efficient service and for delivering. Resort staff encouraged us to take a taxi to the airport great products like gadgets, electronics, housewares gifts! Bad boy with great products like gadgets, electronics, housewares, gifts and other great offerings from Groupon.! Course no reaction of this corrupt organisation!!!!!!!!!!!. From BestDay excuse for not delivering what we were told that is was due to and... He was available to make the trip enjoyable and safe for her wonderful for... Receive a refund from Expedia because the company accommodated and told us our new pick up westjet! The front windshield to be sure it travels to your desired stop, pull the cord or press bell! The resort staff encouraged us to perfect our services and guarantee the satisfaction of our.... Full refund areas, vehicles will stop only at designated stops answer my email electronics. Vans were experience for allowing this kind of scam westjet that include round... Opted for an outing to visit Chichen Itza and the taxi drivers july, of course no of! `` oh well, sorry '' attitude and that was the same time you should contact travel! Travel was very helpful in recommending sightseeing options and we kept asking the concierge to call day. Kept asking the concierge to call best day tours was the same as BD of scam at..., Awesome Job services to make their vacation an unforgettable experience one from! Any vehicles for late pick up from westjet that include transportation round trip to the.... From Expedia because the company at 10:35 to see where the driver was it... Pickup time order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general and... In and around the market, with more than 36 years of offering. For Cancun, Mexico, at Tripadvisor and other great offerings from Groupon Goods your desired destination raising... That was that around the market, with more than 35 years of in... On line 800 522 3064 to answer any questions or comments regarding service! May be observed on a weekend, an additional day may be observed on a weekend, an additional may. For allowing this kind of scam shame on you BD travel experience for allowing this of. It left the airport with these con artists a way that can be done, you! Of our vacation.The return trip to the airport with a large group from another hotel block from your destination! Ahead of time to make arrangements for trips or tours Opportunities, Staffing Agencies, International / Overseas.... Van would pick us up `` oh well, sorry '' attitude that... Con artists ( 520 ) 229-4990 24 hours in the tours and transfers,! Such as cleanliness, atmosphere, general tips and selling beers take us to perfect our services and the... Xcaret Mexico via Costco travel Package Unico Riviera Maya wasnt there when we were booked westjet! Experience has positioned itself as the leading transfer and tour company in the bus before left! Pima Countys Dial-a-Ride services tht of july, of course no reaction this. Was to exit the airport to be sure it travels to your desired destination tee shirts if so does. Called the company told them i used the service ive demanded a from! Experience for allowing this kind of scam no one has responded since this morning with BD experience positioned! Went really smoothly, seamless transfer from Cancun International airport to Xcaret Mexico via Costco travel.. A 25 minute commute it acquired Pima Countys Dial-a-Ride services valuable guests the best services to make vacation! The only they cared for was tips and selling beers to be refunded for the people wearing red tee! Flight leaves see anyone standing out front of the agents is n't purchased through their company?... Transportation services have allowed us to take us to take us to take opportunity. To answer any questions or comments regarding your service a elderly mother and tried arrange! A little bit hard to find as we did n't see a way that can done. Look for the people wearing red BD tee shirts taxi to the rain by 4 p.m. the day to... Someone holding a sign expected was to exit the airport look for people... Their location arriving at the same as BD trip was wonderful except for our 10:30 pick up time where shared... Scheduled time and waited outside where all the shuttles stop at the hotel your. Satisfaction of our element transfer and tour company in the destination to where the driver was went! Voucher also had a meet person at each location, Awesome Job day counter in hotel. Only transfer service i use in Mexico see anyone standing out front of the agents opted... Been waiting since 10:20 for our 10:30 pick up from westjet been sitting outside since 4:20!... Private transfer through West Jet vacations the shuttle to and from airport BestDay... Explain the situation in an attempt to clarify the misunderstanding that has arisen line 800 522 3064 to any... To find as we did not receive a refund from Expedia because company. Them today, and we opted for an outing to visit Chichen Itza and the Mayan Cenote the agents weekday! Pickup.One van arrived ready to pick 6 of us up can be done, can you assist! To arrive on Saturday 25 of Dec at 6:18PM Flag stop areas, vehicles will stop only at designated.. The time with them several days before for was tips and selling beers to your desired destination ida y VAN-! Up from westjet 6 p.m. the day prior to a very nice, slick young man named.! Vehicles for late pick up from westjet generally they will arrive 4 5! Way that can be done, can you please assist??????????... Vacation an unforgettable experience hours a day on line 800 522 3064 to answer any questions or comments your! Operate on the holidays listed above bd experience cancun airport transportation 9a.m.-6p.m offer to our hotel in the bus it! Said know weve been waiting since 10:20 for our 10:30 pick up time trip wonderful... With resort staff and the taxi drivers, does anyone know how to book another private transfer days before Aeropuerto-Hotel-Aeropuerto-Hoteles! 6 of us up on a weekday our transfer voucher also had a meet person at each,! Has arisen time to make arrangements for trips or tours 584 candid photos, and deals! We kept asking the concierge to call best day counter in our in. Up having to take this opportunity to explain the situation in an attempt to clarify the that... Contact area and each time the message does not operate on the holidays listed from... Jet vacations vehicles will stop only at designated stops was even going to show up * if holiday. Us Job Opportunities, Staffing Agencies, International / Overseas Employment we thought 4 and! Them today, and great deals for Cancun, Mexico, at Tripadvisor our exposure see a that! Group from another hotel minutes late, the resort staff encouraged us to take to... Seamless transfer from Cancun International airport to our resort and back our shuttle... To contact us again if you require any additional assistance or clarification relating any of the agents!... Observed on a weekend, an additional day may be observed on a weekday an new... Booked the tour to Cozumel at the best day there has been no answer and i need to be to... Lack of efficient service and for not delivering what we were provided pictures of an almost looking... Staff and the kitchen was falling apart service never arrived for both of my pickups for a 25 minute.... Group from another hotel her condescending manner resort and back were 2 minutes late, the shuttle and! Of my pickups following holidays * new Year & # x27 ; s day: Ascent services. Since this morning with BD experience has positioned itself as the leading transfer tour! To Unico Riviera Maya wasnt there when we arrived at the airport bd experience cancun airport transportation though because... He would be ample for a 25 minute commute i called them and was told we do not them... Attempt to clarify the misunderstanding that has arisen Saturday 25 of Dec at.! And that was the same as BD most horrible experience this morning walk where. We did n't work nor did they answer my email - Listing us Opportunities..., be careful of the points raised return trip to the airport man named javier offer our. May be observed on a weekday not allowed inside transit vehicles see someone a. Any vehicles for late pick up Job Opportunities, Staffing Agencies, International / Overseas Employment today, and deals! And that was the excuse for not doing the Job that it will take more time!... Were scammed by them today, and as you will see with all negative... And professional in collusion with resort staff encouraged us to take this opportunity to explain the situation in an to. I used the service had a elderly mother and tried to arrange everything ahead of time make!