spothero error code 4002
To avoid any issues, we highly suggest calling our Customer Heroes at (312) 566-7768 before you book. Since garages have limited space, they sometimes charge an extra fee in order to accommodate larger vehicles. We do not prorate monthly parking at our locations. WageWorks Visa Prepaid Commuter CardCommuter Check Prepaid MastercardTransitChek QuickPay Prepaid Visa CardMyAmeriflex MastercardGoNavia Debit CardThe Beniversal Prepaid MastercardeTRAC Prepaid Mastercard. 3) Hit "confirm" and you're good to go! This will NOT automatically book parking for that calendar. Your parking pass serves as your access pass to the facility, and it will have all the information you need for a smooth parking experience: date and time of reservation, the address, directions, map and photo, steps for redeeming your pass, and any other important details. Was a full backup done before? If you use a different expense tool, you can schedule automatic spend summaries for easy reporting. How do I list my parking spot on SpotHero? Occasionally you may see a $1 charge from Stripe on your account statement. To apply a promo code, click on Have a promo code? if youre on the website or Apply Promo Code if youre on the app, and type in the promo code youd like to apply. Not a problem! To do so: Generally, yes! How do I reserve a spot on my business profile? That said, if your reservation hasnt started yet, you can cancel it and book another spot at a different place! Please be aware that any time spent parked outside of your reservation is subject to a ticket, tow, or an additional charge (at the drive-up rate) from the parking facility. All receipts will be emailed to the email address attached to your business profile (your corporate email). January 17. curl-sv-X . If youve never used it before, you can get a 10% off coupon when you use the SpotHero app. Some locations may require a fee for your access card or transponder, however, that will all be detailed in the description of the location before you purchase. Sunny Gurm, Sr. Engineering Manager, SpotHero IQ; Bio: I was born in India, and immigrated with my family to the US and eventually Canada where I did a majority of my education (highlight: doing an internship abroad in Karlsruhe, Germany! Need a place for parking? Once these reservations are confirmed they will be reflected in your account and the parking pass will update. How do I set up SpotHero for Business or change my business account information? A few of our operator partners offer a commuter special that is only valid if you enter by a certain time, otherwise, you will be subject to paying extra onsite. Nope! After downloading the SpotHero app, you can create a business profile to separate payment methods and charge the right card every time. They can be extended to last as long as your night takes you as long as the facility has inventory available! If you pulled a ticket when you entered the garage, you will probably be asked to read the number on the ticket as well. If you run into any issues, please give our Hero team a call at 844-938-3688 and wed be happy to help! this app gives you access to thousands of garages, lots, and valets nationwide. Today's biggest SpotHero.com Promo Code is for $10 off. Our heroes would be more than happy to help out right away! You can find covered or uncovered parking, valet or self-park, spots that provide handicap or EV charging, spots that allow you to go in and out of the facility during your reservation, and more! We have a specific phone number for Event Packages customers due to the uniqueness of this new offering. We offer a wide variety of monthly rates that will suit your parking needs. Dont forget to double-check if a spot is a printout required, to ensure you are redeeming your reservation properly. Make sure you adjust the dates and times youre looking for so that youre reserving the correct times for the reservation. If you purchased a recurring billing spot (it will say your card will be automatically charged on the checkout page), all you have to do is email us at support@spothero.comto notify us that you would like to cancel your recurring monthly reservation. As always, if you have any questions about the redemption process, you can give us a call for clarification. We want this to be at the discretion of the customer based on your experience. If you enter after 10 am, you will be subject to paying extra onsite. If your reservation contains a restriction that wont work for you, you can always cancel and rebook a different spot that works better, subject to our cancellation policy. If you're thinking about signing up for SpotHero, then use this coupon code FIRSTSPOT10 and you can get 10% off your first booking. Do I have to be staying at the hotel or eating at the restaurant to park? Follow the SpotHero iOS app troubleshooting guide Here . What if I didn't follow the correct redemption instructions? If you go into your current parking pass from My Reservations, you will see a link where you can extend your parking, confirm any price change, and check out. Please give us a call at 844-868-0156 so one of our Customer Heroes can troubleshoot and assist you in booking. https://t.co/SeFNREWGcU" SpotHero @SpotHero Follow @SpotHero Replying to @morganwreed Sorry for the error Morgan! We are working on adding that for our mobile drivers. You can also always give us a call before you reserve a spot and we can reach out to the garage directly to determine any oversize fee. Why are the times I am seeing different than the times I requested? SpotHero is a parking reservation service. This amount covers fees charged by the facility operator for costs such as airport charges, facility fees, and additional operator expenses, as estimated by SpotHero. Unless otherwise stated, you can enter any time after the start time of a reservation and exit any time before the end time for the price of your SpotHero reservation. Will you prorate my monthly parking spot? You can always give us a call to see if we can help! You can list your spot with us here. To do so: If you need to make changes to the start time after the reservations started, give us a call at (312) 566-7768 and we can help look for whats available for you! Why isn't my normal spot showing up in the app? Tap on the three blue bars in the left-hand corner (next to the search bar). Just like any other time you park, please keep your vehicle locked and do not leave valuables in your car when you have a SpotHero reservation. No, unfortunately, you cannot refund reservations made with a pre-tax card as credit. If youre still in the garage, see if any on-site attendants are available to assist you, or press the call button at the exit kiosk to get connected to a garage attendant. Can I use multiple pre-tax cards on your site? If you are eligible for a commuter benefits program through your workplace, you can save 40% with SpotHero. Interested in earning free parking? Your card is charged when you press pay and reserve, not when the reservation starts or ends. How do I change the dates/times on my SpotHero reservation? Park smarter with the SpotHero iPhone app. The company has 2-3 listings with different prices and spot hero is allowing this. This is a private garage so we have that disclaimer on our parking pass to discourage customers from parking there without a SpotHero reservation. Lastly, we never calculate tips into our valet reservations. SpotHero allows you to pay for parking with pre-tax dollars, if you qualify. We partner with locations near several major airports nationwide. Exclusions: Use Vpn (Washington Dc, Dc). Can I extend an Event Package reservation? You can also go to SpotHero.com/contact and submit a form. Instead, itll easily make the events accessible in the SpotHero app so that you can click on the event and book parking nearby and for the right times. We do offer spots with a shuttle service, especially many spots near airports. If there is an additional charge, the app will prompt you to agree before finalizing your reservation. Note: This is our standard cancellation policy, but in some cases, exceptions may apply. 15% Off SpotHero Coupon (7 Promo Codes) January 2023. If theyre not there, its likely that youre not logged in to the account that purchased the spot, or a spot wasnt purchased. You can also use a coupon in advance to maximize your savings. We are working hard to make this available online and in the SpotHero app. Do you offer monthly parking for motorcycles? Youll be able to see if this spot would charge an oversize fee before and after purchasing in the details. Currently, you the following programs are eligible: Whether youre traveling for work, or for recreation, parking in large cities can often be stressful and difficult, and expensive. In the top right-hand corner of the screen, you will see a button that says Edit., Tap on that and then click on Cancel Reservation.. Its easy to edit or extend your parking reservation. To create a Business profile in the app, go to Settings > Business Profiles. Need less time than you thought you did? You can change the email address on your account to a different one, but currently accounts with a different email address cannot be merged. SpotHero reservations are made to work for your life. How SpotHero Works What to Know Before You Park, How to Use SpotHero A Step-by-Step Guide. Try logging out and logging back in to double-check, and if you still cant find it, contact our Customer Heroes who will be able to locate your reservation and resend the confirmation to you right away. Most locations are set up with the billing cycle to be on the 1st and the 15th of every month. You can also find the parking pass in My Reservations on the website and in the mobile app. If you need help searching for these you can give us a call at (312) 566-7768 for suggestions. It makes it easier to see all reservations in one place and rebook multiple spots with an account, but you absolutely dont need one. Below is a guide to what types of vehicles are generally considered Oversized, or Specialty Oversize vehicles. After you book one reservation, there will be an option to purchase this spot again, which will open up a checkout page identical to the one you just reserved. Can I use my pre-tax parking benefit card for monthly parking? In the last 30 days, 120 people saved . We are here to help! Can I pay oversize fees on Event Package reservations through SpotHero? Nope! If you havent received a confirmation email and you dont see any charges on your credit card, the payment has not gone through. For details, please refer to theSpotHero Parking Guarantee. Only our marketing team can create and dispense coupon codes, and codes are regularly sent out by our marketing team to our users. Best Discount: 15% Off. What expense providers integrate with the SpotHero app? Please let me know if you have any additional questions! With Calendar Sync you can sync iCal and select the specific calendar to import into SpotHero. First-time users or anyone new to SpotHero can check out some useful tips to help guide the search and purchase process. Its designed with special features to help drivers easily get from A to B and for employers to manage parking spend at scale. Call us at 312-566-7768 or email [emailprotected] app.com. You can regularly find SpotHero promo codes for your first parking reservation. As long as you have the correct times and dates in your search field, the price for the entire time you requested will show up on the search page. Whether youre commuting to work, heading to the airport, or exploring your city, we have a parking spot near you. Yes. SpotHero's mission is to make it easy for drivers to find the perfect place for parking. You can also update your vehicle information on the parking pass once you book your reservation. A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Are there any restrictions when using my pre-tax benefit card? You will see a QR code or a bar code in the top corner. Why do some spots ask me for my license plate number? There are a few reasons why a spot may not appear on the site: If you need help finding or booking a spot, you can always reach out to our Customer Hero team and we will work with you to find a spot that best meets your needs! SpotHero Promo Code for New Users SpotHero offers first-time users a promo code to get 10% off your first reservation. Currently, SpotHero is running 7 promo codes and 7 total offers, redeemable for savings at their website. Get savings like $5 off your first time, or 10% off at a new lot. If you input your destination into the search bar, the website will show you how far in minutes and miles the parking garage is from your destination underneath the spot title. Also, if you enter before your reservation starts or exit after the reservation has ended, you may be subject to pay for the time you spend in the spot outside your reservation. All Rights Reserved. To update your SpotHero for Business account settings, go into Account Settings from the main menu of the app, and select Business Profile. From there, you can update your email address, default payment method, expense provider, opt-in or out of consolidated expense reports, and delete your business profile. Here's a link to. What does it mean when it says you have to be a patron of the store/building/etc? Though there is some variation between garages, based on guidance from our operator partners, SpotHero typically defines oversized vehicles as any vehicle 65 to 75 tall and over 181 long, or any vehicle taller than 75 regardless of length. You will be able to tell if there is a contract for a location if you see something called Contract Required. When you book with us you'll get an instant prepaid parking reservation, backed by the SpotHero Guarantee. As long as you are within your reservation times, the attendant will be able to lift the gate for you to exit! You can always cancel your reservation before it begins if your plans change! Complete guide to troubleshoot SpotHero app on iOS and Android devices. All extra fees will be paid to the garage or lot office after purchase. Please know that credit card refunds can take 5-7 business days in order to reflect on your bank activity, while SpotHero credit would be available immediately! Parking passes are sent to the email address that was used to book. Sorry, not yet. When searching on our website, there is an amenities filter option where you can search for spots that offer shuttles. If youre parking for work, you can create a separate work account on SpotHero, which allows you to track your expenses more effectively and ensure that you can be reimbursed for every cent you pay while parking for work. LTE/3G/2G (auto connect). If this was refunded in error, then our customer heroes with details at support@spothero.com. Totally! Generally, tailgating is not permitted in locations we partner with unless tailgating is specifically mentioned as an amenity available at the facility. The attendants will know and will let you out without a problem as soon as the event is over. If you arrive after your start time, your reservation end time remains the same, it will not change based on when you enter. Once you cancel the reservation, you will see the word Refunded in green letters. But while youd planned to drive originally, now your friend is taking their car instead. Create a business profile to separate business and personal parking expenses, then automatically send receipts to Concur, Expensify, Certify or Chrome River. You can have it returned to the original source or as SpotHero credit. Please make sure to read the description before finalizing your payment. For the second month and on, you must set up recurring billing through an account with the parking company that owns the location youre parking at. You can start reservations early, extend them, and even cancel themall from the app or online. On android, goto "Settings" "Apps" or "Manage Apps" tab. Any time you make a reservation with SpotHero, we send you a parking pass to the email address you provide. Youll also receive a confirmation email containing your parking pass immediately. Pro tips for using a parking scanner: Click the QR code to display it more prominently. See above for details on how to set up an account. Within the entire month of January, our online shoppers have saved 10% while checking out on SpotHero. If you are having trouble getting into a garage, you can always take a ticket and get parked. We offer spots with a wide variety of amenities. There are a few reasons why you would ever pay again onsite. A majority of our operator partners spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you wont be charged extra but be sure to check your reservation details and parking pass to confirm the specific details relating to your reservation. Since garages have limited space, sometimes an extra fee is charged in order to accommodate larger vehicles, especially in New York City. On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. If your payment goes through, youll see a confirmation page with a Rental ID number, your confirmation number for the reservation. If you have not receivedyour parking pass please give us a call at 312-566-7768 and well make sure you get it to the correct email address! Your parking pass may include specific details on how your spot works, so check your parking pass for details. Update SpotHero to the latest version on PlayStore. When the reservation is canceled, youll see it under the Canceled menu on the Reservations screen. Bring up your SpotHero parking pass on your phone. Lastly, we never calculate tips into our valet reservations. This Clears both data and cache. To update the license plate, open your parking pass and hit edit next to the vehicle type. You get to set the prices and the times the space will be available, and you will have a dedicated account manager to help you work out the details and be your point of contact with SpotHero! No, but dont worry! How do I know if I am in the correct spot? As long as you have a SpotHero account, youll receive our marketing emails, including ones that contain promo codes. No need to pay that in the lobby of the garage, but hold on to that ticket for when you exit. While SpotHero does not own or operate any of these locations, we do work very closely with the operators we partner with to ensure you have a seamless parking experience every time you park! On the app, click on the reservation you want to change and press Edit.. Solve all SpotHero app problems, errors, connection issues, installation problems and crashes. As long as you are within your reservation times, the attendant will be able to lift the gate for you! For others, this fee is assessed and paid upon arrival and determined by the on-site staff. Can I update or refund a reservation made using my pre-tax card? The total price of the spot should reflect the promo code. That being said, we never want you paying more through SpotHero than the drive-up rate. Why isn't my reservation showing up in my app? Some reservations take longer to confirm with the parking facilitys platform, but dont worry well keep trying until we get it! Let them know that you have a SpotHero reservation and that you forgot to scan into the garage. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". The attendant will be able to take your SpotHero Rental ID number along with the number on the ticket you pulled, and they will lift the gate manually. Select the issue you are having below and provide feedback to SpotHero. All of the instructions for how to redeem your reservation can be found in the parking pass that we emailed you! Pay with fast guest checkout, and get a prepaid parking pass/reservation instantly via email. Once you cancel your reservation, you will receive an email immediately to confirm the refund. Our monthly parking specialist can be reached directly at (844) 292-5257. To find this code, just go to the website now. There are a few reasons why you may have trouble extending a reservation. To confirm your email address: Concur, Chrome River, Expensify, and Certify. Can I transfer my pass to a different location? While we don't currently have a formal transfer process, your confirmation email will include links to all of the parking passes in your event package. Once a reservation has started it cant be canceled or refunded, but if youre having trouble with it, please contact our Customer Heroes for help. If youve changed your plans and no longer need a parking spot you booked through SpotHero, its easy to cancel your reservation and get a full refund. Never print a parking pass! When you book with us you'll get an instant prepaid parking reservation, backed by the .css-1adtp0a{-webkit-transition:all 0.15s ease-out;transition:all 0.15s ease-out;color:var(--chakra-colors-text-link-dark);font-weight:var(--chakra-fontWeights-semibold);-webkit-text-decoration:underline;text-decoration:underline;}.css-1adtp0a:hover,.css-1adtp0a[data-hover]{color:var(--chakra-colors-text-link-dark);opacity:.8;}.css-1adtp0a:focus,.css-1adtp0a[data-focus]{box-shadow:var(--chakra-shadows-outline);}.css-1adtp0a svg{display:inline-block;vertical-align:initial;}SpotHero Guarantee. While SpotHero does not physically hold a specific spot open for each reservation, we work closely with our partners to monitor inventory levels and avoid overbooking. We will communicate where a different policy applies. The different update options will be available there! You are only able to enter one work address and must be parked within a 1-mile radius of said office and/or public transit stop. You can use the following commuter benefits cards in the SpotHero app for iOS or Android. Heres how: Open your upcoming SpotHero reservation in the app or online, and you will be given the choice to cancel. Yes! Click on "my account" at the top of the page and then "reservations." 2) Find the reservation you wish to cancel under "current reservations," then select "cancel" on the right side of your current reservation. Our monthly parking specialist can be reached directly at (804) 207-7768. On the payment screen, tap "Personal Profile" to switch to your business profile, Go to My Account at the top of the page. A business profile allows you to separate payment methods and charge the right card every time. What does the triangle symbol with the exclamation mark on the display for the BW Clip4 represent? So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. How can I automate receipt forwarding to my expense tool? We work with owners and operators to help sell unused inventory, as well as point parkers toward spots they might not know about. You can extend the end time of your reservation once youre logged into the website or app as long as the reservation is still in session and as long as we have inventory available. Check out our profile here: https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696. Clicking those will show which amenity each spot provides. Note:Almost all New York City garages charge an extra fee for oversized vehicles. In the app, click on the reservation you want to change and press Edit.. For example, if you see a spot called Monday Friday: 6 am 7 pm, you may only park your vehicle inside the garage during those times. Tap on the reservation you want to cancel. When searching, change the dates/times to the overnight period during which you plan on parking. However, we have a limited amount of spots available for motorcycles, so please call our customer heroes at 844-292-5257 to see if we have availability near you. How can I recover old receipts for reservations made on my business profile? While this is something that is decided on site, we try our best to let customers know about these fees before arriving, so check your parking pass to see if any oversize fees may apply. We want this to be at the discretion of the customer based on your experience. SpotHero Android App Issues and Solutions Contact Support Some issues cannot be easily resolved through online tutorials or self help. Download the SpotHero app to book parking faster & easier. We also offer the SpotHero Protection Plan, as its our mission to make parking easy. Calls made without a valid access token will return a response with a 401 Unauthorized HTTP Status Code. As long as you have Apple Pay or Android Pay set up on your phone and turned on, those purchase options will automatically show up on the checkout page. Your reservations should always show up in the Reservations section of the app after you purchase. You can shorten your reservation to the present time as long as your reservation is still in session. Date of experience: January 10, 2023 Useful Share MC MC 1 review US 2 days ago Invited Why do I have a $1 charge from Stripe on my bank account? Look: Enter the dates and times you need parking. View more details. SpotHero offers coupons and promotional codes which you can find listed on this page. You can set up a SpotHero for Business profile with your business email address, however! With SpotHero, you should never pay more than the drive-up rate. ).I worked for 10+ years in the medtech/biotech industries focusing on R&D, machine learning, and computer vision applications. Follow these steps to resolve intermittent SpotHero app issues: This issue is usually caused by your network. How can I add an expense memo to my reservation? On android, goto "Settings" click SpotHero app. How far in advance can I reserve parking? The good news is you can cancel your upcoming SpotHero reservation on your own up until the moment it begins. Prices and specials in the SpotHero marketplace are set by our operator partners. Otherwise, we do not. 50M+.css-alg7gu{line-height:1.5;font-weight:400;font-size:var(--chakra-fontSizes-base);display:block;margin-top:var(--chakra-space-2);letter-spacing:0.125rem;}Cars Parked, SpotHero 2023. If necessary, try multiple SpotHero codes on this page until you find one that redeems a discount. While we never want you to have an issue with the scanners, you can still use your reservation so that youre not paying to exit if scanner issues arise. SpotHero is an online service that allows you to reserve parking spots and pre-pay. When I try to book I get an error message. Current SpotHero Coupon Codes & Deals. What Does ASTM F2413-18 Mean? Spot hero should better vet the companies that they use. All of our billing goes through Stripe, a multi-million dollar company that operates in 20 countries, and we dont store full credit card information anywhere on our site. Going forward your bill will be for just one month if this is the case. Receive a verification email from Concur in your inbox. Why was my reservation refunded as SpotHero credit? Any questions about the redemption process, you can regularly find SpotHero promo code apply a promo code regularly. Our users garages, lots, and Certify & quot ; SpotHero @ SpotHero follow @ SpotHero follow @ Replying... Prepaid Mastercard ( 7 promo codes and 7 total offers spothero error code 4002 redeemable for savings at their website recover receipts... Reservations on the display for the BW Clip4 represent manage Apps ''.! 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